Pennsylvania Attorney General Mike Fisher announced that his Bureau of Consumer Protection reached a settlement with Greenmountain.com concerning allegations that consumers were mislead by erroneous electricity price comparisons contained in a company mailing.
The two parties reached an "Assurance of Voluntary Compliance" agreement under which Green Mountain denies any wrongdoing but is required to send letters to the 3.5 million consumers that received the direct mailing, clarifying its rates and informing consumers of their right to cancel service. Green Mountain will also pay $100,000 to be used "for future public protection purposes and the costs of the investigation."
News Release - GreenMountain.com electric supplier to change ads and clarify rates to Pennsylvania consumers
News Article - The utility's stated rate comparison was erroneous. - Payment Required from Philadelphia Inquirer